FAQs
What are your rates?
We charge $125 per hour for equipment repairs.
Do you charge for travel?
Travel within Beltway 8 is billed at $105 per hour.
Travel outside Beltway 8 is billed at $125 per hour.
If travel exceeds one hour, we bill for travel time.
If travel exceeds an hour and a half, we bill for travel both ways (to and from downtown Houston).
Do you service all types of coffee machines?
We do not work on Breville machines.
We do not work on super-automatic machines (machines that grind, brew, and froth with one touch).
We specialize in traditional espresso equipment and can perform repairs if parts are available.
What is your warranty on repairs?
All repairs come with a 30-day warranty.
What is your warranty on new equipment?
New equipment purchases include a 1-year warranty.
What can void the warranty?
The warranty may be voided if damage is caused by:
Misuse of the equipment
Poor quality or unfiltered water